99% of our clients are 100% lice and nit free after only 1 Treatment. We stand by our work and are proud to offer the following 3 part guarantee—absolutely the best in the industry!
1. WE GUARANTEE that you will be 100% bug free after your first treatment. If you find a bug within 1 day following your treatment, please save it and bring it to us and we will gladly comb your hair again for free to insure 100% bug removal. We must have proof of the bug in order to honor this guarantee.
2. WE GUARANTEE that if you are in a school with a no-nit policy, you will be readmitted immediately following treatment. If a school finds a nit upon reinspection and does not allow admittance into school, please call us and we will gladly comb the hair for free to insure 100% nit removal. This guarantee applies only to the first day that a child returns to school.
3. WE GUARANTEE our services for two weeks following the final free intensive lice check.* If we find any lice or nits in the hair at the final check, we will retreat for free. Your treatment includes two FREE intensive Lice checks on days 4 and day 7. Both intensive checks must be performed in order for the guarantee to be honored. If retreatment is necessary, You must be rechecked 3 days following this treatment and if all is clear, than the guarantee will kick in at that point. Final Check must happen within 7 days of Initial reatment.
*All family members must be checked and cleared during the treatment period. If another family member is found to have lice or nits they must be treated by Lice Knowing You in order for the guarantee to stick. Families must follow all of the recommendations put forth by Lice Knowing You, Inc.
**Please save any nits or lice that you find in your hair for examination